Privacy Policy

1. Information We Collect

To provide you with a seamless and personalized tailoring experience, we collect the following information when you book a reservation or appointment:

Name: To address you personally and manage your booking.
Phone Number / WhatsApp: To communicate regarding your appointment details and garment fittings.
Email (Optional): To send digital receipts or detailed design consultations if preferred.
Travel Dates (Arrival & Departure in Hanoi): To ensure your garments are completed, fitted, and delivered within your timeframe while visiting Vietnam.

2. How We Use Your Information

Your data is used strictly for operational purposes, including:

Scheduling and confirming your tailoring appointments.
Coordinating fitting sessions.
Managing the production timeline of your bespoke garments.
Contacting you regarding your orders.

3. Data Protection and Confidentiality

We value your trust. Your personal information is treated as private and strictly confidential.

No Third-Party Sharing: We do not sell, trade, or exchange your personal information with any outside parties.
Internal Access: Access to your data is restricted to authorized staff members who require the information to fulfill your tailoring service.

4. Data Retention

We retain your information only for as long as necessary to fulfill the services requested or to comply with local legal and accounting requirements in Vietnam.

5. Your Rights

You have the right to request access to the personal data we hold about you, or to ask for it to be updated or deleted from our records. To do so, please contact us via our official WhatsApp or email listed on the website.

6. Contact Us

If you have any questions regarding this Privacy Policy, please contact us here